DIGITBLUE® hopes that you are satisfied with purchasing our products on our official website. However, if you need to return the goods and refund, we will be here to help you.
In addition, we hope that if you encounter any problems during the shopping process, please contact us directly, we will serve you wholeheartedly, please do not initiate a dispute without negotiation
Returns & Refunds Policy
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
2. Returns (if applicable):
We accept return of products. Customers have the right to apply for a return within 90 days after the receipt of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the shipping warehouse of forwarder.
Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.90
3 Refunds (if applicable):
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
4 Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected]
Please contact our Customer service at black to get the return address.
Problems with your order?
We want you have the best online shopping experience, so if you have any problems with your order, please contact our official customer service team.
email to: [email protected]
Whatsapp/Tel No.: 0086-13828740206 Whatsapp
Shen Zhen Shi Yin Shang Technology Co,Ltd
Address:YouSong Road, Longhua Disttrict,Shen zhen city,GuangDong,China